Privacy Policy
This Privacy Policy applies exclusively to OxyHyperbaric, a hyperbaric oxygen therapy brand operated in the United States by Regenoxy LLC (“Company,” “we,” “us,” or “our”). It does not apply to OXYGENGDL or services offered in Mexico.
1. Who we are
Legal entity: Regenoxy LLC
Trade name: OxyHyperbaric
State of operation: Texas, United States
Email: contact@oxyhyperbaric.com
2. Information we collect
We may collect the following categories of information:
- Identifiers and contact information: name, email address, phone number, mailing address, and similar details you provide when contacting us or booking services.
- Health-related information you choose to provide: medical history, symptoms, medications, or other health information you voluntarily share so we can assess safety and suitability for hyperbaric sessions. This may be considered sensitive personal information under applicable U.S. state laws.
- Commercial information: appointment history, packages purchased, payment records, and customer service communications.
- Internet and device information: IP address, browser type, device identifiers, pages viewed, referring URLs, and approximate location derived from IP address.
- Communications: messages sent via email, web forms, SMS, or phone.
3. How we use your information
We use personal information for purposes including:
- Scheduling, confirming, and managing appointments and hyperbaric therapy sessions.
- Evaluating safety, contraindications, and eligibility for services.
- Processing payments and maintaining business records.
- Responding to inquiries and providing customer support.
- Operating, maintaining, and improving our websites and services.
- Complying with legal, regulatory, tax, and accounting obligations under U.S. law.
- Protecting the security of our facilities, staff, clients, and systems.
- Sending service-related notices and, where permitted, marketing about OxyHyperbaric (you may opt out at any time).
4. How we share information
We do not sell your personal information. We may share information with:
- Service providers that help us operate our business (hosting, email, scheduling, payment processing, analytics, and messaging platforms).
- Professional advisors such as attorneys, accountants, or insurers when necessary.
- Legal and safety recipients when required by law, court order, or to protect rights, safety, and property.
- Business transfers in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
5. Cookies and similar technologies
Our websites may use cookies, pixels, and similar technologies to enable functionality, remember preferences, and understand usage. You can control cookies through your browser settings. Disabling cookies may limit certain site features.
6. Health information and HIPAA
If we receive protected health information (“PHI”) in contexts where the Health Insurance Portability and Accountability Act (HIPAA) applies, we will handle it in accordance with applicable HIPAA requirements and any separate Notice of Privacy Practices we provide. If HIPAA does not apply to a particular interaction, health information you provide is still treated as sensitive and used only for the purposes described in this Policy, with appropriate safeguards.
7. Your privacy rights (United States)
Depending on your state of residence, you may have rights regarding your personal information, which may include:
- The right to know what personal information we collect, use, and disclose.
- The right to access, correct, or delete certain personal information.
- The right to opt out of the “sale” or “sharing” of personal information (we do not sell personal information).
- The right to limit use of sensitive personal information where applicable.
- The right to non-discrimination for exercising privacy rights.
California residents (CCPA/CPRA): You may submit a verifiable consumer request to contact@oxyhyperbaric.com. We will respond within the timeframes required by California law.
Texas residents: You may contact us regarding our data practices under applicable Texas law, including the Texas Identity Theft Enforcement and Protection Act and other relevant state privacy requirements.
To exercise applicable rights, email contact@oxyhyperbaric.com with the subject line “Privacy Request” and describe your request. We may need to verify your identity before processing it.
8. Children’s privacy (COPPA)
Our services and websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe we have collected information from a child under 13, please contact us so we can delete it.
Services for minors may be arranged by a parent or legal guardian, who must provide consent and information on the minor’s behalf.
9. Data retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
10. Data security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest version. Material changes may be communicated by posting an updated Policy on our OxyHyperbaric website or by other appropriate means.
12. Contact us
For questions about this Privacy Policy or our data practices, contact:
Regenoxy LLC · OxyHyperbaric
Email: contact@oxyhyperbaric.com
Texas, United States